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May 31, 2005
Caribbean Cold Storage Selects ROC Enterprise To Manage Its Entire 3PL Operations And Gain Inventory Accuracy Levels Of 99.99%
Toronto, Canada: Radcliffe Inc., a leading warehouse management software company, announced today that Caribbean Cold Storage (CCS) has gone live on ROC Enterprise.
(PRWEB) May 31, 2005 -- To ensure its continued leadership in an ever-changing and competitive third party logistics industry, CCS needed a more flexible system to manage customer relationships and core business operations. CCS’s legacy WMS was paper based and inaccurate, making it difficult for the company to effectively track warehouse activity. CCS also required a new WMS that would improve space utilization and eliminate large physical inventories.
After investigating several WMS solutions, CCS selected Radcliffe’s award-winning software, ROC Enterprise. “We chose Radcliffe because of its clear commitment to be our partner in achieving our business objectives and the continued significant investment in their market-leading products,” said Paul Robbins, President “We intend to go beyond the adequate service provided today in our industry to provide the best service of any 3PL and we believe ROC Enterprise can help us achieve that objective.”
By leveraging the radio frequency (RF) function and the integration capabilities of the ROC Enterprise platform, CCS was able to streamline and automate the manner in which it tracks, stores and services clients across its operations. CCS was also able to employ the powerful analytics capabilities in the system to examine employee productivity and prevent missed revenue opportunities. In addition, the integrated platform is expected to reduce time and cost related to administration and maintenance.
CCS will leverage the capabilities in ROC Enterprise to support more cross- and up-sell opportunities across its global operations and improve the depth and breadth of warehouse knowledge. Web-based self-service forms for client services will be utilized in order to increase resolution rate time and deliver on the company’s goal of creating a more satisfying customer experience.
“To remain competitive, 3PL companies need to effectively adapt to changing market conditions and rising customer expectations,” said Fred Radcliffe, president and CEO, Radcliffe Inc. “Our solutions offer 3PL providers a flexible WMS infrastructure to bring innovation to all customer-based operations, resulting in more satisfied customers and a better bottom line.”
Today Caribbean Cold Storage and Caribbean Shipping Services operate from their main offices in Jacksonville, FL and satellite offices in San Juan, PR, Charlotte, NC and Howell, NJ. The company has twice been named to INC Magazine’s list of 100 Fastest Growing Inner City Companies. Since 1999 they have also been included in the First Coast 50, a listing of the top fifty privately owned companies in Northeast Florida.
Posted by Industrial-Manufacturing at May 31, 2005 04:09 AM