Industrial Manufacturing News

Eaton's Industrial Control Division needed to create a component selling process that would offer a competitive advantage to their field sales personnel. The process needed to provide intelligent cross referencing of competitive products and allow for an automatic configuration and recommendation of replacement products, including pricing, approval processing and ultimately timely proposal generation.

"With thousands of users and literally millions of permutations of configured products, we needed a scalable solution that would differentiate us in the field," said Thomas Herlache, Division Pricing & e-Tools Manager, Eaton. "With Webcom's deep industry expertise, WebSource CPQ's scalability and the unique features found within the solution to handle reverse configuration and competitive cross-referencing, we are confident we made the right choice," added Herlache.

Deployed using Webcom's SaaS (Software-as-a-Solution) delivery model, the solution allows Eaton to easily create quotes, manage complex product configurations and generate proposals. Designed to aide in driving increased revenues and margins, improved customer satisfaction, reduced costs and enhanced productivity the WebSource CPQ requires nothing more than a web browser to operate. This solution allows Eaton's Industrial Control Division to easily and skillfully configure, price, quote and propose solutions, significantly reducing the quotation turnaround time in an error-free manner.

"Having grown up in this industry and experiencing the challenges faced by Eaton first-hand, it is personally rewarding to see the sort of value some of our unique capabilities delivers to our customers," said Aleksandar Ivanovic, Webcom CEO and founder.

Eaton's electrical business is a global leader in electrical control, power distribution, uninterruptible power supply and industrial automation products and services. Eaton's global electrical brands, including Cutler-Hammer®, MGE Office Protection Systems™, Powerware®, Holec®, MEM®, Santak and Moeller, provide customer-driven PowerChain Management® solutions to serve the power system needs of the industrial, institutional, government, utility, commercial, residential, IT, mission critical and OEM markets worldwide.
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Eaton Corporation is a diversified industrial manufacturer with 2007 sales of $13.0 billion. Eaton is a global leader in electrical systems and components for power quality, distribution and control; hydraulics components, systems and services for industrial and mobile equipment; hydraulics, fuel and pneumatic systems for commercial and military aircraft; intelligent truck drivetrain systems for safety and fuel economy; and automotive engine air management systems, powertrain solutions and specialty controls for performance, fuel economy and safety. Eaton has 79,000 employees and sells products to customers in more than 150 countries. For more information, visit www.eaton.com.

About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom's products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Network Appliance, Grayhill and GE Industrial Systems. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-508-6323).

Media Contact:
Webcom, Inc.
Chris Lesar
(262) 617-8231